Returns & Exchanges
We want you to love your Andar leather goods, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Our streamlined process ensures your satisfaction is guaranteed with every handcrafted piece.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure secure tracking.
Package Your Items
Place the items in their original packaging, including all tags and inserts, and securely attach the shipping label to the outside of the box.
Drop Off and Refund
Deliver your package to the nearest authorized carrier; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing